Tefal 4293114P Pro Express Steam Generator Iron Review

Click here if this is your business
Tefal 4293114P Pro Express Steam Generator Iron
★★☆☆☆
1.8
19.0% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Click here if this is your business

RITABOWMAN's review of Tefal 4293114P Pro Express Steam Generator Iron

“I HAVE HAD 4 TEFAL STEAM GENERATORS

★☆☆☆☆

written by RITABOWMAN on 28/11/2010

I HAVE HAD 4 TEFAL STEAM GENERATORS

OVER THE PAST 6 YEARS!! EACH ONE LASTED JUST OVER A YEAR. THEY ALL ENDED THE SAME WAY, WITH WATER RUNNING DOWN THE SOLE PLATE STAINING CLOTHES. THE IRONS WERE ALL DIFFERENT MODELS, BUT ALL SUFFERED THE SAME FATE. THE FIRST 3 WERE BOUGHT FROM COSTCO AND WERE REFUNDED WITHOUT ANY QUESTIONS, HOWEVER THEY HAVE STOPPED SELLING THEM SO I BOUGHT ANOTHER FROM HOME AND COOK AND AFTER 13 MONTHS THE SAME PROBLEM OCCURED. I PHONED AND COMPLAINED AND WAS INITIALLY TOLD THAT IT WAS OUT OF WARRANTY AND MY ONLY CHOICE WAS TO PAY FOR A REPAIR (£70!!!). I KICKED UP A FUSS AND EVENTUALLY THEY AGREED TO REPAIR FOR FREE. MY IRON WAS COLLECTED 5 WEEKS AGO AND I AM STILL WAITING FOR IT TO BE REPAIRED. WHEN I CHASE IT UP THEY KEEP TELLING ME THE PARTS ARE ON ORDER FROM THE FACTORY IN FRANCE AND THEY DON'T KNOW HOW LONG IT WILL TAKE!!! I STRONGLY ADVISE ANYONE THINKING OF PURCHASING A TEFAL STEAM GENERATOR TO THINK AGAIN. IT PROBABLY WON'T LAST!!

  • 6 - 12 months

    Owned Product For:

  • WHAT A LOAD OF C**P

    Special Features

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0