Sebo Felix 1 Premium Review

Click here if this is your business
★★★★☆
3.6
From 18 reviews
56.0% of users recommend this

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Click here if this is your business

Guest's review of Sebo Felix 1 Premium

“BEWARE! There is an issue with this product - there is...”

★☆☆☆☆

written by on 17/11/2010

BEWARE! There is an issue with this product - there is a design fault with the cable. Where it enters the handle it is forced to bend at almost 90' after time it wears through and the appliance stops working. SEBO UK will fix this - for a charge - having denied it is an issue and excluding it from the guarantee.

Other than that the machine works as well as it should in this price range. It is more style over substance than anything. The hose is very short and it has a tendency to topple when left standing - the price to be paid for the retro design I guess. The turbo head only works effectively when the bag is less than half full and the machine is giving near full suction (yes it does lose suction as the bag fills no matter what information you get to the contrary.)

The main problem is the appalling service from SEBO. I have had two faults in two years and on both occasions I have been offered limited or no help. All in all I would rather have a Miele and would return the SEBO in a heartbeat if I could. ONLY BUY ONE IF AESTHETICS ARE MORE IMPORTANT THAN SERVICE.

  • More than 1 year

    Owned Product For:

  • Turbo Head

    Special Features

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Outoftown's Comment

Written on: 13/02/2013

I have had exactly the same problem with the cable and handle. It is actually dangerous, with the cable in the handle sparking and short-circuiting. This has now happened twice on our machine. As with your experience, Sebo deny all responsibility and charge to repair the handle.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account