Brand Alley - www.brandalley.co.uk Review

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★★☆☆☆
1.5 / 5
13% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“I ordered some kids jackets and kitchenware as gifts. ...”

Written on: 16/11/2010

I ordered some kids jackets and kitchenware as gifts. I thought I was being super organised as I had over a month to go before I needed to give these items to my friends. However, my goods still haven't been dispatched even though half of the items have arrived and are just sitting in the warehouse. I have asked for these items to be sent immediately but still nothing has been done. I don't think I will receive the items before I am due to see my friends to give the gifts so now I will have to get a refund and go out to try to find some last minute gifts. I am disgusted by the level of service I have received. One of the people I spoke to in the customer services department was not very helpful at all and became quite snappy with me. I will not be using this site again!!!

  • £85

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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