Lastminute www.lastminute.com Review

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Lastminute www.lastminute.com
★★☆☆☆
1.6
From 586 reviews
17.0% of users recommend this

Guest's review of Lastminute www.lastminute.com

“DO NOT BOOK WITH THIS COMPANY! ESPECIALLY IF YOU HAVE...”

★☆☆☆☆

written by on 07/11/2010

DO NOT BOOK WITH THIS COMPANY! ESPECIALLY IF YOU HAVE TO CANCEL THE BOOKING. I WAS CHARGED £80 FOR 4 INDIVIDUAL BOOKINGS WHEN IN ACTUAL FACT THERE WAS ONLY ONE BOOKING! IT SHOULD HAVE COST £20 BECAUSE I COULD NOT MAKE ONE SINGLE BOOKINF FOR 8 PEOPLE.INSTEAD I HAD TO MAKE A BOOKING FOR 4 ROOMS,AND THESE WERE CLASSED AS INDIVIDUAL BOOKINGS.THE RESPONCE I GOT FROM THE CALL CENTRE WAS APPALLING,BEING PASSED FROM PILLAR TO POST,EVEN HAVING THE PHONE PUT DOWN ON ME.I WAS ALSO TOLD THAT A SUPERVISOR WOULD PHONE ME BACK,BUT AFTER WAITING 1.5HRS I HAD TO PHONE THEM BACK.I REPEAT DO NOT USE THIS COMPANY.

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