Destinology www.destinology.co.uk Review

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Destinology www.destinology.co.uk
★★★★★
4.7
92.0% of users recommend this

sanda's review of Destinology www.destinology.co.uk

“We booked thru Destinolgy to Sharm el Sheikh last...”

★☆☆☆☆

written by sanda on 29/10/2010

We booked thru Destinolgy to Sharm el Sheikh last April and got stuck there with the vaolcanic ash cloud. They basically dumped us. Said we were not their responsibility and directed us to BA for compensation. We had 4 extra nights in the Hyatt (not cheap) and got out on a BA chartered flight. It took until last month to get compensation from BA (but they paid up). However, we were also due a refund from Destinology as we bought business class tickets and came back economy. BA told us that they paid Destinology on 7th September but Destinology has not paid us. We have had three promises that the cheque is in the post (the last one, a week ago, even said it was first class post) but no money. So before booking with Destinology bare in mind that they may well dump you if something goes wrong and if they owe you money you may not get it back.

  • Value For Money

  • Yes

    Have you booked through this tour operator before?

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Tigermammy's Response to sanda's Review

Written on: 30/10/2010

I found this review very helpful because...I had bad experience with them when I tried to book a holiday, they first gave me a price and I spent long time talking details and everything but at the end they said the price wasn't included airport private car transfer and try to charge me more which was very annoying and completely wasted my time. I told them they can't do things like that or I'll book through another travel agent, then she just said she has cancelled all my bookings and bye!

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