ASOS Reviews - asos.com Review

ASOS Reviews - asos.com
★★☆☆☆
2.2
From 1391 reviews
31.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of ASOS Reviews - asos.com

“Absolutely frustrated and fed up with ASOS. 2 orders...”

★☆☆☆☆

written by on 26/10/2010

Absolutely frustrated and fed up with ASOS. 2 orders lost so far in the last month and waiting for 2 more orders. Have complained repeatedly on their Facebook 'here to help' page, but have only been given generic replies with fake concern. Now I have been told that I shouldn't be using their highly promoted 'free shipping to the States' if I want my orders to arrive on time and be trackable, but that I should have chosen the $12 express shipping if I want to make certain they arrive. Totally ridiculous.



I hope it's just a matter of time before they get their obvious delivery issued resolved, but until they do, I do not recommend ordering from them.

  • >$300

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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