Good Energy - Review

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Good Energy -
23.0% of users recommend this

Guest's review of Good Energy -

“They still haven't sorted out their meter reading...”


written by on 25/10/2010

They still haven't sorted out their meter reading problems. We've been with them 7/8 years and had two readings by them some very considerable time ago. Unfortunately we have a digital meter and the readings we provided excluded the last digit, so we now discover we owe them thousands because we've only paid for a fraction of the units used. We realised our error and told them and the response is 'Oh OK, we'll send amended statements going back to the beginning of your account with us'.

It would have been nice to know at the outset that they had no method of checking what you said. We weren't being fraudulent, we were just used to the old style meters.

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