Jetline Travel Review

★★☆☆☆
1.9
25.0% of users recommend this

Guest's review of Jetline Travel

“The holiday, QM2 cruise, 3 days in NY and return...”

★★★☆☆

written by on 21/10/2010

The holiday, QM2 cruise, 3 days in NY and return flight to Heathrow & then on to Manchester, was booked as a surprise for my husband's 60th birthday & I specifically asked that all information came to me - it was sent to my husband. Luckily I caught the first mail & so e-mailed the company to ask them to change it to myself, still stuff came through for my husband & eventually he realised, we were disappointed with this lack of attention to detail. There was no notification that we required estas; and we were not asked if we required transfers. The hotel room in New York was poor but the hotel staff moved us and this was just about ok. On a good note the balcony room booked for the QM2 was brilliant and the ship is absoloutely beautiful, no complaints at all there, outstanding service and facilities. The return flight was good, not sure why we did not fly straight back to Manchester but the connecting flight was not too bad.

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