iFlorist www.iflorist.co.uk Review

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iFlorist www.iflorist.co.uk
★★★☆☆
3.0
54.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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JannevWP's review of iFlorist www.iflorist.co.uk

“Went to order birthday flowers for a relative. After...”

★☆☆☆☆

written by JannevWP on 15/10/2010

Went to order birthday flowers for a relative. After inputting credit card details received an error message... 'dbo.Orders'.'PK_Orders' in database 'ifloirst_ML_8_Live' because the 'PRIMARY' filegroup is full... Tried 5 more times and used differing credit card. Even emailed them and they said there was a problem with the website and tech guys were on it.

So I ordered through another company (Interflora - who I discovered were cheaper and the flowers that arrived were excellent).

I was very surprised to find days later that my cards had been debited SIX TIMES by iFlorist. Yes, that is £ 148 and NO DELIVERY!!!

Emailed them straight away...that was 5 days ago and todays response is...and I quote 'have taken this vey seriously and our Finacial Department are working on sorting it out as we speak'. I have forwarded my statements and my bank is increasingly suspicious of the whole situation...how can 6 debits against which no order has been despatched take so long to sort out. So my advice....be very careful.

  • Flowers

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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