written by on 15/10/2010
We have just returned from Paultons park after only an hour. Word of warning, do not visit this park out of season as only 50% of the rides are open at any one time, and none of the kiosks selling refreshments are open inside the park (including things like the golf kiosk to buy score cards) however you pay 100% of the price. After less than an hour struggling to find the correct staff for the rides for my 3yr old daughter we decided to leave in disgust. I was told by the company owner "stephen" that he has never issued a single refund in 26 years!!. A poor policy for a service that is supposed to be for families and a distinct lack of customer service (customer is always right?). Would not visit again on principle in any season even though my family are £37.00 out of pocket!
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