Pagazzi Lighting Review

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33.0% of users recommend this

Guest's review of Pagazzi Lighting

“Visited the new store at Royal Quays North Shields...”


written by on 10/10/2010

Visited the new store at Royal Quays North Shields yesterday and wanted to purchase Santiago 3 light floor lamp £59.00,was told it was the only one they had and were not able to order one,the manageress assured us thet it had only came in 2 days ago and put out on display the next day,although there was no box or instructions we decided to purchase it on her assurance.

We had the lamp on for 2 hours and each halogen bulb went out.I rang the store and was told the guarantee does not cover the bulbs and we could purchase 3 at the price of £5.99 each or she could give us ex display bulbs.Not good customer service at all.Rather than give us 3 new bulbs she would rather we took the lamp back for a refund then she promptly hung up !!!! I look forward to seeing her later.

  • Value For Money

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