Berketex Bride, Newcastle Upon Tyne Review

We recently ordered two Bridesmaid dresses (which we subsequently found out were twice as expensive as those we could've bought elsewhere)from the Portsmouth Berketex store. After paying almost £600 on two dresses we were told there would be an additional £25 delivery charge if we wanted the dresses delivered elsewhere. Furthermore on receipt of the dresses , we were told that if they needed altering, we would have to take them to another location to get an independant seemstress to alter them at an additional cost. On phoning Berketex customer services, we were told that all complaints had to be put in writing as they had just picked up a random call. The woman in the store were polite enough but we would not recommend them to anyone. We have subsequently been to another Bridal Store to buy shoes and accessories and have found out exactly how much we were ripped off and how little Berketex offer value for money or decent customer service. If you're buying Bridalwear please take our advice and look around before trying Berketex.