written by on 01/10/2010
Used to think Smartnav was good until I had continual problems where the route would not download but the Speed camera function and Tracker were both working fine.
After repeated attempts with Customer services to send update to box that all failed I agreed for an engineer call out at £120.
The engineer has just visited and told me that the fault was at the centre and not with my car. Something to do with account set up.
I have found customerr services and sales very unhelpful and obnoxious and not bothered that I may take my service elsewhere even when I have just phoned them to confirm what the engineer told me.
I definitely will not recomnmend Smartnav to anyone. Shame because engineer was very helpful and polite.