Bryant Homes www.bryant.co.uk Review

I have actually lived in my home less than 2 years. We purchased a brand new Bryant home in Bathgate, west Lothian. Wester inch. A fantastic new estate close to the motorway. Everything was fine at first (the first few weeks|) then water under the floorboards in the kitchen - fixed- then again -fixed- sills were not clean - not fixed- but promised to fix lintels not painted well - not fixed - but promised. I suppose it was my fault as we were dealing with the site managers at the time. I appreciated they were very busy and trusted them to return to the job in hand especially as we had not complained too much we only asked and let them do it at there own pace. Then they left. Bryant customer service department - Sandra - customer service manager ha ha. As time went on we had a leak when the plumber arrived the state above the ceiling was a disgrace, this had been patched up before and nailed in with skirting boards. For months we have had condensation in our en-suite they kept repainting put in a new fan cause we went on and on about it. then - wait for it - Its your lifestyle that is causing the mould spores on the ceiling and then wall - not the fact that something was wrong. Sandra then changed to the spec routine- its done to spec so we are doing nothing. Complain and ask for the MD no way she wont give you the details. Managed to get someone else out. I wont forget you I will get a new switch put into allow the fan to run longer - he forgot us and never put in a new switch. Shower now not working properly the plumber says it needs replaced - Bryant say its wear and tear. even although the shower has a 2 year warranty. again no support from Bryant. will I ever buy a Bryant home again NO NO NO will I ever recommend a Bryant home NO NO NO.. Customer service - Sandra - needs training and must learn how to deal with customers properly. She has let the company down in a big way. Thanks Bryant and SANDRA for nothing.. Oh P.S don't contact NHBC cause she will hold it against you. She will also turn everything around and make you out to be a lier. All contracters tell you when they are on site about the issues ( are they scared of Bryant)



Buy any other home other than BRYANT or buy BRYANT at your peril.



still maybe the MD will contact me this week -Or Not