written by on 14/09/2010
Appauling! Do not use Youngs suit hire. The Cambridge Petty Cury Branch had the rudest store manager, staff are not trained and have no ideas what they're doing. It is 8 days until our wedding and 3 out of 5 suits are wrong again, and in sooo many ways. We have informed them of there error and they and they just keeping sending more sizes, which are all still WRONG!! If I ask for a 32x28, dont send me a 36x27, or a 32x32. I want a 32x28...no chance. Staff are rude, blame the warehouse everytime, havent a clue what is going on in there branch, do not talk to each other to find out what others have done, do not check that the suits they have received from the warehouse are correct before customers take them away. ALWAYS review your suit hire before handing over any money. And finally can I introduce you all here to Young's Managing Director, Mr Mike Rich (would you believe) who for those of you who have the same problem as me, you can easily reach on 020 8327 3000. Otherwise avoid this like Youngs at all costs.
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Hollynichols's Comment
Written on: 26/09/2013
Hi,
The suppliers have now changed, and yes it was the wh that was getting the orders wrong, see debs young web site for details.