Tesco Clubcard Credit Card Review

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★★☆☆☆
1.8 / 5
21% of users recommend this
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  • Customer service

  • Value For Money

Guest's review of Tesco Clubcard Credit Card

★☆☆☆☆

“Tesco credit Card

Written on: 14/09/2010

Tesco credit Card

Badly managed systems with rude and unhelpful staff within the collections department, I spoke to 3 different people plus a manager and they refused to accept that I hadn't applied to receive statements on line even tho their own online department had confirmed everything I had said was true. Eventually refunded charges but didn't apoligise and wouldn't give me their complaints department number. After managing to speak to someone at customer services they informed me it would be dealt with by a manager from collections and would be up to their descretion to wipe off the 2 black marks against my personel credit rating caused by their incompetence??????



avoid at all costs

  • 1 year and over

    Used card for

  • Yes

    Loyalty scheme

  • Customer service

  • Value For Money

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