written by on 07/09/2010
Halifax. I have never been so traumatised than when ATTEMPTING to open a childrens savings account. . .on-line was a started for none, then following customer services calls, then telling me I had to open a Save 4 It alongside the account, then had to go into the branch to do that when actually that wasn't the case it had to be done over the phone, then becuase a month had lapsed the account was dormant until I went into the branch and tried to move money from one account to another. The saga continued for 6 weeks when in the end I closed every account I had with the Halifax. Never again!