Air China Review

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★★☆☆☆
1.7
From 19 reviews
16.0% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Guest's review of Air China

“Air China is out to make money off anything even if...”

★☆☆☆☆

written by on 07/09/2010

Air China is out to make money off anything even if they are breaking their own Guidelines Service in Beijing is pathetic Managers Laughing at customers making complaints when they know that the customer is in fact correct in what they are saying...

They charged us 11580RMB or close to $2000 Australian for our sporting gear and it is still unresolved and they have proceeded with the bank transaction the whole situation is on the border of being extortion!!!! Pathetic

  • 09/2010

    Flight Date

  • Beijing to Sydney

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

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