written by on 20/08/2010
Totally rubbish!! Tried to change my address from Road (which was their error) to Avenue, talk about stressful, still not sorted after months of letters. Also mortgage rate was to drop this month, got loads of letters telling me the new rate etc..... Got up this morning and guess what?? they've taken the same amount out, I am due to have another baby next month and was relying on the extra cash, now have to spend my day calling the Indian call centre and sort it, AS IF THEY'LL SORT IT, IT WAS THEIR FAULT... Don't go with this company they're complete idiots.....
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