Puerto de Santiago, Tamaimo Tropical Review

We have just returned after spending a week all inclusive at this hotel, staff were unfriendly,to the point of rude at times, towels were only changed after asking at reception (3 times in one day!)our room wasnt that clean when we arrived and wasnt cleaned the entire week we were there,nor were the beds changed.The food was ...ok.although we struggled to find a clean plate or cup at each meal time. It was impossible to get a sunbed unless you planned on sunbathing at around 6pm.We witnessed guests putting towels on sunbeds one morning at 4.30am!! by 8.30am ALL the sunbeds had towels on them.We bought a couple of airbeds and struggled to find anywhere to lay down!!! The staff woke us every morning 7.30 ish generally, shouting, banging doors etc. In my opinion, if the staff had been friendly I think we probably could have overlooked everything else.