Sheraton Sharm Hotel Review

The hotel positions itself as a five-star hotel. I would hardly give this hotel even a half star.

Check in. The first thing that impressed me was the quality of the paper on which restaurants schedule was printed. The paper was crumbled with ink blots and had curved unreadable text. It seems that printer and paper has never been changed since hotel opening. Then we've been asked to sign paper that we oblige not to purchase food, not to bring food to the hotel and not to eat food. In case hotel management will find food in our room the food will be confiscated (and probably eaten by management later). This paper is nothing but to laugh. I have never seen anything similar.

The room that the hotel provided was with separate beds despite of the fact that we asked for a king-size bad. Hotel management told us that they can't provide us room with king-size bad because all king-size bed rooms are currently occupied. However two rooms nearby with king-size bad were not occupied. Later these rooms were occupied by people who asked for separate beds. It seems that all hotel stuff don't want to help you. It seems that they are even happy to make you disappointed. For any services they want to get extra money from you.

The room was dirty with crumpled sheets. Cartoons were dirty and with wholes. On the table we found dusty booklets of spa salon. There was no iron in the room. No tea cattle. No cups. On the second day my wife cleared furniture in the bathroom. Originally the furniture had white color. The idea is brilliant but not for Egypt. In the bathroom we found shampoos and body gels. However the producer of these goods was unknown. And that is not suppressing for Egypt. IF YOU DON'T WANT TO HAVE ANY TROUBLES WITH THE SKIN TAKE SHAMPOOS, BODY GEL AND SOAP (BETTER ANTIBACTERIAL) WITH YOU. There was no tap in the bath. At first we were suppressed, however when we saw the color of the water we understand why the tap was not provided. The water was rusty with strong smell. Our room had in-room safe. I put documents to the safe. In the morning I was not able to open the safe (in the evening I double checked the safe to make sure it is working). There was an error. Without leaving the room I called reception and asked them to send someone to open the safe. After the safe was opened I went to reception and asked them to provide me safe at reception. They asked me why I need safe at reception if I have in-room safe. I explained the situation and told that after this incident I don't trust in-room safe. Near in-room safe you will find paper with something like "Safe for play". Under this text in small font you will read that hotel is not responsible for any valuable things left in in-room safe. Also at one of hotel booklets I read that due to Egyptian laws hotel is not responsible for any losses in the rooms. Realizing this I put remaining valuable things like camera into suitcase and locked it. The key was always with me. The room has central air conditioner as well. I have never seen so old control panel. When switched on air condition is very noise. It is impossible to sleep.

Hotel stuff leaves plates with food in hotel corridor. Some time the plates are left for half a day. As a result big red ants live in corridors.

First breakfast surprised us greatly. Drinks: yesterday boiled tea and coffee, also something that they call juice (strange liquid made from water and aromatic powder). It was possible to eat only bread, boiled eggs and omelet. BE READY THAT THE QUALITY OF EGYPTIAN FOOD IS MEASURED BY THE FREQUENCY YOU USE TOILET AFTER EATING SOMETHING.

First visit of the sea leaves not the best impressions as well. The beach territory is big and there is also enough free seats. Beach beds are made of wood and polished. This polish leaves traces on closes. DON'T SEAT ON WOODEN PARTS OF THE BEACH BEDS. The entrance to the sea is from the pontoon or from the beach. The pontoon is quite small and always overcrowded with people. In order to get to the sea or get out of the sea you have to wait in queue. ONLY ONE LIFEGUARD IS HERE. This man was small and tired I could hardly imagine how he can safe someone. The only thing lifeguard did is asking newcomers to jump to the sea or to leave pontoon. Sea depths near pontoon is 15 meters approximately. If you afraid of the depths, you are with kids or don't want to wait in the queue you can enter the sea from the beach. PLEASE PAY ATTENTION THE SEA IS FULL OF SHARP STONES AND CORALS. BUY SPECIAL SHOOS. The depths of the sea here is from 20 centimeters to 1 meter. Of course it is impossible to swim. Some people were spraying themselves with the salt water using buckets they brought from home. This could be good alternative to swimming.

Dinner and supper. As I wrote previously the quality of the food is measured here by the frequency you use the toilet after eating. Everything is very individual. Nevertheless I have not seen people who did not supper from stomach disorders. My wife was seriously ill twice. First time after eating ice cream, second time after trying sauce both times with high temperature. At home she never suffers from stomach disorders. I was mole "lucky" I had ordinary diarrhea. Basic meals are - fish, bread, chicken, spaghetti, rise. Different combinations of these meals are presented as oriental kitchen, Italian kitchen, French kitchen, etc. However the taste and the effect of these meals are always the same. The restaurant is overcrowded by people. Sometimes it is very difficult to find not occupied table. Don't wait that waiter will assist you in finding table ask him for help. By the way waiter's uniform is always dirty. I can't say anything special terrible about waiters they work as they can. The other question is that there are not enough waiters. It is management mistake. The hygiene in the restaurant is the question that requires addition review. Here I want to say that I have never seen clean table. If the waiter drops the spoon he will put it to the table without clearing it. For us getting meal has become a torture. You have to eat something, but the consequences of getting meal are unpredictable.

Drinks. We had proffered all inclusive. This allows to drink local drinks and to eat at one restaurant "white cruiser". Once we tried local red wine. The taste and the smell of this liquid was disgusting. We have never tried any other local drinks. It is possible to buy western drinks here, but stuff is clever enough to give you local drinks instead of western. Fraud is very popular here. Be careful. It is quite safety to drink cola, sprite or any other western non alcoholic drinks because it is difficult to fabricate them. But I would recommend using drinks without ice as you can't be sure of the quality of the water used to produce the ice. Tap water is unsafely to drink and even to use for cleaning teeth. Baraka water is unsafely to drink as well you will realize this after tasting this water. At some forum I've seen recommendation to take water disinfection tablets. I thought it is a joke. Now I realize how seriously I was mistaken.

In general hotel stuff is very unfriendly. All the time they want to get additional money from you. They never smile. They never ask how you are. They never ask if you like the hotel. However one positive case I want to mention. When my wife felt herself terribly and nearly lost cosines near lobby the boy (ordinary cleaner) brought her towel with ice. None of management helped us. We are very thankful to this boy. Of course I gave him money. He deserved them.

There is no currency exchange in the hotel, but they have ATM. It is possible to withdraw money in local currency. There are some shops in the hotel. We did some purchases: alkaline batteries $10 for 4 batteries, cotton pellet - $5, chocolate from Switzerland - $5.

Never we had so disgusting vacation as in Egypt. There was absolutely nothing positive. Prior to visit to Egypt I did not take negative reviews seriously. But all negative facts about Sheraton Sharm from reviews I have seen are bitter truth I checked personally. Never in my life I will visit Egypt again. And I would not recommend anyone to visit it.

I was deeply shocked by the fact that Starwood Hotel management can't provide five-star hotel quality. Prior to my visit to Egypt I have never used hotels of this group. And now I will not use them anywhere. If they can't provide 5 star qualities in Egypt I don't believe they can do it Dubai for instance.

My wife and I travel a lot. We lived in hotels and villas from 3 to 5 starts. Basically in 5 star hotels from Hilton, Marriot, Jumeirah, Ritz-Сarlton groups. Never it was so disgusting as in Sheraton Sharm. Despite of the fact that this hotel has relatively chip price even this is waste of money.