written by on 26/07/2010
My husband and I have just come back from spending a 5 day break at the Grand Hotel Exmouth. When we arrived in our room, we discovered there was only a bath and no shower. There was a plastic "push onto the taps" shower hose, which was useless, because it would not fit.
When we brought this to the attention of the manager at reception, we were told that he knew it would not fit, and he didn't know who had put it there. We found this very strange. He told us that if we had wanted a shower, we should have booked one when confirming the holiday.
Both my husband and I had trouble getting in and out of the bath, as we are both pensioners. I would have thought that water conservation should have paid a large part in ther hotel providing shower facilities.
The food was not up to the usual standard which we expect from Shearings,and the choice on the menu, was not always available on most nights.
We have travelled with Shearings for the last 20 years, both in Britain and in Europe, and this holiday in Exmouth has disappointed us. Shearings has a good reputation normally.