Tesco Travel Insurance Reviews - tescobank.com/travel-insurance Review

Click here if this is your business
Tesco Travel Insurance Reviews - tescobank.com/travel-insurance
★☆☆☆☆
1.4
From 64 reviews
19.0% of users recommend this

  • Value For Money

Click here if this is your business

Grandmasuzey's review of Tesco Travel Insurance Reviews - tescobank.com/travel-insurance

“Tesco travel insurance. Claim was settled yesterday...”

★☆☆☆☆

written by Grandmasuzey on 25/07/2010

Tesco travel insurance. Claim was settled yesterday for an incident in January 2010. Having been mugged in Barcelona I was pretty fragile in Feb when I made the claim and the advisor I spoke to was totally unsympathetic and spoke to me as if I were the mugger rather than the victim. When I did not send back the claim form as quickly as they would like (there is no official timescale) I was harrassed with letters and phone calls but once I had done this all went very quiet. 7 phone calls and 3 complaints later I received a cheque with no explanation of how they had reached the settlement figure. I had to phone them for an oral breakdown.

There is NO email address, you cannot speak to the same person twice, the actual person whose name is on the letter did not once contact me as far as I know, and trying to find out their claims procedure I hit a brick wall.

  • Value For Money

  • January 2010

    Date of Insurance (month/year)

  • Annual insurance

    Type of Insurance

  • Successful

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account