written by on 17/07/2010
Halifax Total Mortgage Protection? What a joke!
In June 2008 I was diagnosed with a disability i.e.both Dyslexia and Meares Irlen Syndrome and tried to make a claim onmy Total Mortgage Protection Policy.Initially I was informed by a telephone Adviser at the Halifax TMP department "The good news is that there is no bad news.You are completely covered". 2 years on I have been to hell and back, having failed my CEFA exams owing to my disability, lost my job I am still getting no satisfaction with my claim as despite providing the Halifax with written reports from the Qualified Orthoptist who tested me and made the diagnosis regarding my disability and its impact including my ability to carry out work related tasks. But they insist that I am only suffering from stress. Now the Halifax are threatening me with legal action for mortgage arrears.In my opinion it is clear that that they have completely and deliberately disregarded this report in an attempt not to pay out.I am still paying nearly £60 per month for a policy that has in my opinion been absolutely useless and a complete con.
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Rubyscarlet's Comment
Written on: 26/03/2021
Can u ask what exactly the occupational assessment included, we've been jumping through hoops getting all the info they need now there saying my husband needs to go through an hour long assessment even though we have shown that he already has had sent in reports from an occupational therapist