La Redoute www.redoute.co.uk Review

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★☆☆☆☆
1.4 / 5
14% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of La Redoute www.redoute.co.uk

★☆☆☆☆

“For some unknown reason their website says things are...”

Written on: 09/07/2010

For some unknown reason their website says things are in stock even when they are not - I have not had this problem with any other clothing online retailers.

One out of 4 tops is going arrive apparently but I placed the order 5 working days ago so god knows how long I will wait. I emailed customer services and told them to cancel the order. Two days later I got a reply saying my order had been cancelled but one top was going to be dispatched (as above) tomrrow so cannot be cancelled. I don't know why since it had not actually been dispatched yet.



I think they need to change their ordering system to have up to date stock control and also employ better customer service staff.



Don't buy from them.

  • £25

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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