Newcastle Airport Review

Click here if this is your business
★★☆☆☆
2.3
38.0% of users recommend this
  • Customer service

  • Overall cleanliness

  • Value For Money

Click here if this is your business

Guest's review of Newcastle Airport

“The hire car companies are running a low-quality...”

★☆☆☆☆

written by on 04/07/2010

The hire car companies are running a low-quality cartel santioned by the airport. Despite booking IN ADVANCE, Hertz had run out of cars at 11:00 am (13 hours of the dat still to go!). Had to pay 100% more to get a car from one of the other cartel members, who said "oh it's usually us who run out of cars". Not impressed. Why would anyone do business in the north-east, if this is the level of service the primary air portal gives? Why does the airport exclude other companies who might care about customers?

  • Customer service

  • Value For Money

  • 03/07/2010

    Date of use (month/year)

  • Poor

    Transport links

  • Average

    Range of shops

  • Average

    Eating facilities

  • Overall cleanliness

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0