Alliance & Leicester Current Account Review

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★☆☆☆☆
1.5
18.0% of users recommend this
  • Ease of use

  • Customer Service

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Guest's review of Alliance & Leicester Current Account

“Please never think of changing to this bank. I did -...”

★☆☆☆☆

written by on 10/06/2010

Please never think of changing to this bank. I did - in May of last year to take advantage of the £100 welcome package. Biggest mistake ever. The switching service is a joke - direct debits disappear into the ether, causing you to incur credit card charges. When questioned, it's not their fault and 'you must have the sort code wrong'. Send letters of complaint that are ignored. Customer service is pretty atrocious. Am about to close my account, but judging by others' experiences on that, I am not very hopeful.

  • Ease of use

  • Customer Service

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Jonathan Kelly's Comment

Written on: 16/06/2010

I found this review helpful because...It happened to me as well the switching service only switched one of my direct debits the others were all discontinued by my old bank.

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