written by on 09/06/2010
this is what happened i booked a flight from bt in feb 2009 to cairo egypt from sacramento for my wedding...well low and behold there was a bombing in cairo and i had purchased insurance also with my flight.. well i could not get back to the airport in time to catch the only plane leaving out which was bt midlands flight and bt store would not honor my insurance said i never paid for it .. The US embassy's doors were closed there phones shut off and i was stuck in cairo it was a absolute mess..beware if you do go through bt travel store make sure all your t's are crossed and pray for the best they ripped me off..
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Mattkrivic's Comment
Written on: 08/12/2010
I found this review not helpful because this persons bad luck (bombing, shut off embassy, etc...) has nothing to do with BTS service