written by on 08/06/2010
The Nerd Support is not a legitimate company. Here is what I know from my elderly father's experience:
1. They prey on the less computer savvy people they cold call with made up scare stories about viruses.
2. They claim to be from Microsoft or from the "mark's" ISP.
3. They take money for illegally pirated copies of Windows 7.
4. With the mark's assistance over the 'phone, they take remote control of the mark's computer. What they do in addition to bit-torrenting the illegal version of Windows 7, god only knows.
5. They take money for non-existent PC "support" services. My father is 83 and was persuaded to take a 10 year contract!
6. They leave a contact number which doesn't work.
7. Once they have successfully scammed a mark, they will keep calling back, again and again, presumably with a view to obtaining more personal information, or extracting more money for further illegal goods and fictitious services.
8. They are based in India, although financial transactions appear to go through Cyprus. No doubt the personal information they use is stolen from Indian call-centres.
9. These "people" are thieves and con-artists, with absolutely no consciences.
10. There appears to be absolutley nothing that can be done to stop them.
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