Panamoz - www.panamoz.com Review

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Panamoz - www.panamoz.com
★★★★★
4.9
From 1204 reviews
98.0% of users recommend this

  • Customer Service

  • Quality of website

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Tom99's review of Panamoz - www.panamoz.com

“Ordered a Tokina 10-17mm (Canon Mount) from Panamoz as...”

★☆☆☆☆

written by Tom99 on 08/06/2010

Ordered a Tokina 10-17mm (Canon Mount) from Panamoz as it was the cheapest store available to me in the UK. I was informed when I ordered the product that I would be e-mailed with a tracking code once it was posted, but after 5 days had no such e-mail. I rang them directly and was told that they were going to cancel my order because they did not have the lens in stock. I questioned why they had not contacted me, and they said that they could not leave me an answer phone message or e-mail me because of "security". They had not rung me at all.



I have now received a refund, but the item is still showing as in stock on their website. The same has happened to others, looking at other reviews!



Customer service very unhelpful on the phone, I told them I would submit this review, and they just said "OK". Will never use them again! :(

  • Tokina 10-17mm, £350

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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