written by tracy15 on 05/05/2010
i have just booked online for a holiday with this on the beach holidays after i put in card details the price jumped up by 500pounds with out transfers being added i had not even confirmed the booking when it says i had,i then rang the company to be told they had canceled the booking for me, i then recieved an email 10 minutes later confirming booking, so i rang back to be kept on hold 35mins 2 b told i cud not cancel and that payment had been took, i asked how we get tickets, how to book in,and the phone went dead could some1 please tell me what happens next and what i have to do to get on this holiday, im so upset by this ive cried solid for the past hour as this is ment to b my honeymoon aswell as our family holiday :0(
As rated by our community of reviewers