written by on 22/04/2010
My Ryobi Impact Drill failed after approximately 6 months. The keyless chuck failed to lock after only using half a dozen times! I later found that the actual casing had broken (brittle metal casting)where the manual stop-rod locates on the shaft. I had bought it from B&Q but as I no longer had the receipt they would not help me but gave me the number of the local Ryobi Service Centre. Without a receipt they also wouldn't touch the drill! Very disappointed with the quality of this 'not cheap' drill and not impressed with lack of service!