American Express Centurion Black Review

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American Express Centurion Black
★★★☆☆
3.1
From 132 reviews
51.0% of users recommend this

  • Customer service

  • Value For Money

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Guest's review of American Express Centurion Black

“Disgracefully poor customer services and incredibly...”

★☆☆☆☆

written by on 20/04/2010

Disgracefully poor customer services and incredibly poor value all round. Everything which they have done for me over the past 10 years has gone wrong and they had the arrogance to triple the annual membership costs and give no extra benefits whatsoever for cardholders outside London. I made a protest and moved to a Platinum but the process caused me so much grief and hassle I wish I had just moved to another card provider. Shame on you American Express.

  • 1 year and over

    Used card for

  • Yes

    Loyalty scheme

  • Customer service

  • Value For Money

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