written by john sharpe on 18/02/2010
Bought an electrical item(Dart power bread knife) it worked for 6 weeks then things went wrong. Took back to shop, was met with a negative attitude told to contact Head Office , did so and went back to shop met again with a negative "the customer is always wrong" attitude. But I actually got my money back as the Area Manager was supposed to have told the shop to pay back the money. I don't think he had but the threat was enough, now it cost me more in time, fuel and energy than the item was worth I didn't get an apology either. I think the staff are Androids. I wish I had known obout the charmless staff I would not have shopped at Aldi and obviously will not in the future.
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