written by on 28/01/2010
GREAT RESTAURANT AND THE FOOD IS GOOD..WHEN YOU EVENTUALLY GET A SEAT. WE ARRIVED AND WHERE TOLD WE WOULD HAVE A SEAT IN 10 MINS WHICH EVENTUALLY TURNED INTO 1 HOUR AND TEN MINS. WE NOTICED THROUGHOUT OUR MEAL THAT EVERY TABLE QUESTIONED THEIR BILL.. WHICH SET OUR OWN ALARM BELLS RINGING..AND GUESS WHAT .. WE HAD ADD ON,S TO OUR BILL WE HAD NEVER ORDERED. SUPRISE SUPRISE. THE WAITRESS PLEADED IGNORNACE EVEN THOUGH SHE WAS THE SAME WAITRESS SERVING THOSE WHO QUESTIONED THEIR OVERCHARGED BILLS. SHE BRUSHED OF THE OVERCHARGING BY BLAMING THE 'BAR' CLIP JOINT OR WHAT. I SHALL NOT BE RETURNING. I HATE DELIBERATE RIPPING OF PRACTICES AND THIS JOINT HAS PERFECTED THAT TO A 'T'...OR SO THEY THINK.......!!!!
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Guest's Comment
Written on: 07/07/2011
How interesting, I ate there for the first time last Monday 27th June - and noticed everyone was being asked to repeat their order so that the waitress could work out the bill. When it was our turn they said the till had broken down - fair enough; however, after recalculating and paying approx £80 (even though we ordered the Monday specials) the manager came over and gave us back another £12 saying they had overcharged us! Apart from that, I toughly enjoyed the experience, nice ambience, great food so I am prepared to give them a second chance!