NewNet www.newnet.co.uk Review

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NewNet www.newnet.co.uk
★★★☆☆
3.3
62.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Guest's review of NewNet www.newnet.co.uk

“Paying for the 24MB/s service I received a grand total...”

★★☆☆☆

written by on 18/01/2010

Paying for the 24MB/s service I received a grand total of 2MB/s (when I was lucky). Due to my didstance from the exchange I put up with this, however, learned to my dismay that you get hammered when you try and cease your service.



Just over a year after starting with Newnet I phoned to cancel my service due to moving house. I was forced to pay a £32 +VAT cancellation charge, and will be charged £88 for my 'Free Modem' if I dont send it back to them at my own cost.



Beware the Newnet small print.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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