Mobile Phones Direct www.mobilephonesdirect.co.uk Review

I had to give this company 1, as 0 was not an option. I bought a Nokia N97 from them at £35/month on T Mobile. At first my phone was great, it arrived on time and I loved it, but very quickly it developed a fault. It would cut off during calls and didn't seem to hold a charge. I thought it was the charger and bought a new one, but this didn't work. My phone deteriorated and now won't even turn on. I called mobilephones direct but was an automoated message telling me they couldn't answer the phones. i tried their online chat but the representative was very rude and cut me off. I have had to contact Nokia and get it repaired through them with no help from mobile phones direct at all. Nokia should not have the responsibility for this, I bought the phone off Mobile phones direct and it was faulty. they should be repairing it or replacing it.



I found the customer service a disgrace and they don't care about after sale service. Would never use them again!



AVOID