The Curve by Flavel Review

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★☆☆☆☆
1.3 / 5
9% of users recommend this
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

januzmerkle's review of The Curve by Flavel

★★★★☆

“i bought this gas fire from...”

Written on: 24/11/2009 by januzmerkle (2 reviews written)

i bought this gas fire from http://www.directfiresonline.co.uk because i was sick of my boring fireplace. my fireplace was takin gup too much space and makes the room look smaller than it is. so too cut a long story short, i found this gorgeous hole in the wall gas fire ( www.directfiresonline.co.uk/Hole-in-the-Wall-Gas-Fires/Curve-Hang-on-the-Wall-Gas-Fire/product8.aspx ) by FLAVEL after being recomemnded it by a helpful DirectFiresOnline.co.uk customer service advisor. the design is absolutely stunning. space conserving. it uses real gas, and you need to install it with a certified gas installer. plus it comes with a 3 year guarantee which is a plus. this fireplace has been installed almost a year ago and is still going strong. its the first thing people talk about the moment they enter my living room!

  • Value For Money

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Ikhan71's Response to januzmerkle's Review

Written on: 14/08/2014

Have the same model and has stopped working after its first year. We had it serviced just before it broke down. We rarely used it and we started using the radiators in the house.

We finally found the paperwork in the second year and trang the manufacturers. They said we should have got it serviced again in the second year. We are still in the 3 years manufacturers warranty but we will now have to pay for one of there service engineers to come out. We have use it for the first winter in the first year we bought it and then it broke down.

The replacements parts are very very expensive. :-(

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