Czech Airlines Review

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★★☆☆☆
1.7
17.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Guest's review of Czech Airlines

“I have used CSA a few times in the past 10 years as a...”

★★★★☆

written by on 22/11/2009

I have used CSA a few times in the past 10 years as a good value for money service. I haven't experienced any problems. It might be because I do not travel overloaded by luggage. I can say that nonative Czech citizens are usually served with more attention. Problems and accidents happen. I apologize to the customers for the inconviniences despite the fact I am not a CSA employe but I am native from Prague. Some experience from Prague would you help to forget about yout flight.

  • 10/08

    Flight Date

  • PRG - DUBLIN

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of food

  • Value For Money

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Jr1961's Comment

Written on: 01/05/2011

I am not an employee of CSA, and I am not a native of Prague, even I am not a native of the Czech Republic. However, I feel that some passengers would like to be treated like kings, just because they booked on a company from "Eastern" Europe (in fact it is Central Europe). They complained about weight limits, but these are the same for all companies, and all companies imposed a stricted respect. They also complained about the passport control in Prague, but it is not only the right of Czech authorities to be strict, but also an obligation to other Shengen countries. Finally they expect their status cards with other Sky Team members accepted by CSA, while other Sky Team members do not accept OK Plus card. I know, because I have one -- it works only for counting miles (even that I have to claim after the flight). And when it comes to the lost luggage, I was badly treated by Air France staff at JFK, after the Air France staff at CDG lied that my luggage from BEY-CDG was transferred to CDG-JFK. So CSA provides good value for money, and those who purchased economy should expect economy class service.

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Badaboom's Comment

Written on: 05/04/2012

LOL! Yeah right. Prague experience sure helped me forget CSA terrible service. No thanks, no more of your "wonderful" city anymore.

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