John Fowler, Sandaway Beach Holiday Park Review

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John Fowler, Sandaway Beach Holiday Park
★★★☆☆
3.2
63.0% of users recommend this

dasue3's review of John Fowler, Sandaway Beach Holiday Park

“Having searched many booklets for a nice october break...”

★☆☆☆☆

written by dasue3 on 20/10/2009

Having searched many booklets for a nice october break we came across John Fowler holiday park booklet, all looked very nice and welcoming on paper so we decided to book a week at the Ilfracoombe park... WELL we have just returned 5 days early from our weeks holiday, IT WAS DISCUSTING and i really could not stay another day or night!!!.We booked a chalet with breath taking sea views, the book said these chalets were also high standard, upon entry to the park it seemed very nice, nice pool and a couple of shops, we collected our chalet key from the office and made way to our chalet, opened the door and nearly fell over from the smell that greeted me and my young family.. our joys and smiles soon turned to tears and misery. the chalet was cold, damp and dirty, something you wouldnt even put your pet dog in, the views were of bushes untill you stood on tip toes to see over the bushes and not the breath taking sea views we thought,50 steep steps to the privatly owned beech and once there you had to climb over rocks and pebbles to get to the sea (not nice !!)our first night was total misery we all had to cram into one smaller than average sized double bed as the other bedroom was damp and mouldy and i would not let my children sleep in it, morning came and all the internal walls were damp,i have a young baby and we wouldnt lay her on the floor as the carpets were dirty and smally, i complained to the reception but was told there was nothing they could do about it so we decided to give it one more day to see if this would improve, during the day our 7 yr old went to the pool, this was lovely and warm probably the best part of the holiday park (BUT wait for it)" the life guard told us his qualification for life guarding had run out but he did watch the children to make sure they were safe and was overall a nice chap, later in the day another life guard was on duty, he spent the whole time sitting in a shed reading a book with a cigarett with his back turned on the pool !!!! so we had to stay and watch the children play. the evening entertainment was very poor too.. i really could go on and on but i think you have got an idea now of how bad this was. I now have to wash every item of clothing we took with us even tho most items are unworn as they all smell musty from the stench of the chalet wardrobes. needless to say we wont be returning i have had to give this a star as there is not an option for Zero, my rating for this park is 0/10

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The Martins's Response to dasue3's Review

Written on: 16/07/2010

It's a shame this was such a bad experience for this family.If you are reading this please do not let it put you off going here as it really is a lovely clean park with breath taking sea views, friendly staff who when we needed them to look at our gas grill as it was not burning very well came within minutes of asking. (last year we went to a different place in a chalet the same as this family, our chalet too was damp and smelly but clean, we still had a nice time though) So you know what to do......ask NOT to be put in a chalet.

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