Forbidden Planet International - Review

Click here if this is your business
1.5 / 5
16% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Forbidden Planet International -


“I ordered some items from their online store on a...”

Written on: 23/09/2009

I ordered some items from their online store on a Saturday morning. I received a conformation email and the money was removed from my account. By Wed I had not had any update emails. I checked my online account and it only said that payment had been received. After sending a few emails and not getting any replies, I tried ringing their contact number. I was told that my items were still awaiting stock and so I decided to cancel my order.

DOESN'T SAY IF ITEM IS IN STOCK | NO ACCOUNT UPDATES PROVIDED | NO EMAILS REPLIED TO | DELIVERY WITHIN 28 DAYS (pretty poor for this day and age especially if I'm paying £4.15 for postage)

Don't bother with them. Forbidden Planet need to step it up a notch!

  • £33.00

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0