written by on 21/09/2009
The worst purchase ever. The freezer section constantly defrosts and we've been woken every other night for weeks with the defrost alarm going off. We've lost so much frozen food and Hotpoint customer services have been appalling. The parts are impossible to get a hold of and it's only after reading these reviews am I beginning to understand why - this has been a donkey of a product for Hotpoint and they refuse to support it with spare parts. Meanwhile there's a load of customers out there who've wasted money on a product that is not fit for purpose. Am replacing the fridge but will NEVER buy Hotpoint again.
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