written by KWoolley on 21/09/2009
Atlantic are like a breath of fresh air in today's world of Call Centres where far too often problems aren't resolved first time. I have been a customer of theirs for nearly 2 years and have nothing but good things to say about them. They even sorted out an ongoing problem I had with British Gas which had prompted me to switch in the first place. They manage to deal with everything promptly and efficiently, and best of all there doesn't seem to be any of this transferring from one department to another and being on hold all the time. Every time I have called, the representative I speak to solved the issue themselves. Well done Atlantic!
As rated by our community of reviewers