written by on 17/09/2009
Just to re-affirm the bad experiences everyone else has had. Shame I had to give them any stars at all.....
I'm moving mortgage so request a settlement figure. SIX, yes SIX different settlement figures later, all of them considerably higher than the balance was 2 months previous, and I'm now at a figure I sort of agree on.
Natwest have now dragged their heels for THREE WEEKS to get a new figure out to me, in the meantime I've made another payment on my mortgage, making my settlement figure moot. Let's see how quickly I get the difference back....
To top it off, I had to take Natwest to court 5 years ago - they told me I owed them a grand for an account that was in debit, but considering I'd closed it several years prior to that, I thought Jeremy Beadle was winding me up!
I will ABSOLUTELY NOT talk to Natwest about money again. Ever. Even if they're the last bank on earth, I would rather hide my money under my mattress.
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