Good Energy - Review

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Good Energy -
23.0% of users recommend this

Guest's review of Good Energy -

“We choose Good Energy for the environment. However we...”


written by on 11/09/2009

We choose Good Energy for the environment. However we had such dreadful experience with them for two years that we switch to Green Energy, a good renewable electricity supplier.

In these two years with Good Energy, 80% our bill were issued incorrectly. Customer services were unhelpful and rude. It was unbelievable that such unprofessional behaviour would exist in a UK company. They literally shouted on the phone. 13 month after we switched to Green Energy and supplied by Green Energy, Good Energy demand further 13 month of standing charge from us. It was outrageous. The letters to the chief executive were ignored. We were threatened a court action. We were quite happy to go to the court, but they stopped harass us for unknown reason.

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