written by on 29/08/2009
The flight was exceptionally uncomfortable. The seat pitch is very narrow, Quality of the chair is very poor.
The food was below average, in comparison with other asian airlines.
The service was 3/10, due to lack of smiles from the cabin crew
Considering that it was a long haul flight, I thin JAL should improve their in-flight service.
The only good thing was the entertainment centre and the superb skills level of the pilot (smooth landing)
However, I still would recommend JAL over Qantas if you are looking for a direct service from Sydney - Tokyo.
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