JAL Review

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★★★☆☆
3.1
From 7 reviews
57.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of food

  • Value For Money

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Guest's review of JAL

“The flight was exceptionally uncomfortable. The seat...”

★☆☆☆☆

written by on 29/08/2009

The flight was exceptionally uncomfortable. The seat pitch is very narrow, Quality of the chair is very poor.



The food was below average, in comparison with other asian airlines.



The service was 3/10, due to lack of smiles from the cabin crew



Considering that it was a long haul flight, I thin JAL should improve their in-flight service.



The only good thing was the entertainment centre and the superb skills level of the pilot (smooth landing)



However, I still would recommend JAL over Qantas if you are looking for a direct service from Sydney - Tokyo.

  • feb 2008

    Flight Date

  • Sydney - Tokyo

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of food

  • Value For Money

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