written by on 24/08/2009
I have been to the Malibu Park hotel twice before and the previous exepriances where satisfactory. However on this occaision i was disgusted and wanted to return home with my family. Arrogant and intimidating staff, ants, roaches no security i.e. lockable doors on patios i had to ask a bulider to cut 2 pieces of wood to lock patio doors, safes broken and one of the entrance doors had to be screwed shut with MDF after numerous complaints, six burgalries in first two days. Sockets not working tv not working do not go there i am waiting for rseponse from Thomas cook about my complaints my holiday cost £2grand for a fortnight lots of other people complaining whilst we where there.