London, Adventure Balloons www.adventureballoons.co.uk Review

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KLHM's review of London, Adventure Balloons www.adventureballoons.co.uk

“London, Adventure Balloons charge £30 per person to...”

★☆☆☆☆

written by KLHM on 19/08/2009

London, Adventure Balloons charge £30 per person to extend the voucher for one year - not good value! It's a 12 month voucher, but you can only use it for 4.5 months out of the year, like everyone else our flight was cancelled on a beatiful wind free morning. The whole thing is really frustrating, you can plan.

  • Value For Money

  • not been possible

    Date of visit (month/year)

  • All ages

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Adventureballoons's Response to KLHM's Review

Written on: 22/11/2011

We are sorry you were not able to take your London flight during the validity of the voucher. It is not unusual for a balloon operator to charge to extend the voucher if a passenger has not made a reasonable number of attempts to fly. As explained on our website and in the information pack, London flights can get cancelled more often than a Home Counties flight, the season is shorter, and flights are only on weekday mornings, information we hope that the purchaser considers when deciding which voucher to buy. You mention your flight was cancelled on a ‘beautiful wind free morning’, our information also explains we can only fly over London when there is sufficient wind speed to land clear of the built up area of Central London, so this could explain why your flight was cancelled on what appeared a beautiful morning.

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