written by on 31/07/2009
I bought a Maggie Sottero dress at a wedding show in London in Feb 2009 through one of their suppliers (Always and Forever - Hounslow). I thought I got a good deal hence I paid full price (Don't ever do this!). A&F said at the show that I could check out other colours at their shop and I could make up my mind then..even change dress if I wanted to. Went to the shop in April for fitting, my mum&sis came down from Manchester to share the experience..to my horror the sample dress was not there..not in any colour! We were very disappointed to say the least. A&F kept promising that the sample dress was on its way. I chased them all the time as I wanted to make sure which colour to get. After all you only wear one dress on that special day and it has to be the Right One! Finally in June I got fed up and said that I was not happy with the service and wanted my money back to get a dress elsewhere. After some discussion, A&F said they will have to talk to MS and get back to me. MS are being difficult even though the said dress has not been made. How can it? I haven't even been measured for the dress! I am still in the battle to get my money back - it is now end of July almost half a year after I parted with my money.
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