Air Asia Review

PER-KL-STN.

PER - KL - PER was on Airbus 330, the seats are essentially 3 inch foam, the back support does not recline but instead the bottom seat cushion moves forward by about 2 inches - do not expect a comfortable recline. Prior to departure they pack you in the plane 45-60 mins before departure time but do not turn the air-conditioning on till the plane departs, making it very uncomfortable in the heat and humidity especially in KL. You land on the tarmac and walk to the terminal which is quite chaotic. Even though in transit you need to unnecessarily check in and out of customs and immigration both ways. Checking baggage through for the next leg is not allowed.

KL - STN - KL was on Airbus 340, an old and rattly plane. Seats in Premium Economy are old business class seats with good padding and very comfortable recline (no flat beds). Pre ordered meals are served 2 hours after departure and the second serving 2 hours before landing. Meals are decent, both in taste and quantity. They are unable to cater to all special need meals hence taking your own food is ok. Air crew was friendly and helpful. Overall good value for money on Air Asia.